Last updated: October 16, 2026
This Privacy Policy describes how Source Aquatics LLC ("Source Aquatics", "we", "us", or "our") collects, uses, and discloses your personal information when you visit www.sourceaquatics.com (the "Site") or make a purchase from us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the updated version on this page with a revised "Last updated" date.
Information We Collect Directly From You
- Contact details: name, address, phone number, and email.
- Order information: billing and shipping address and payment confirmation.
- Account information: username, password, and security details.
- Customer support information: messages or inquiries you send to us.
Usage Data
We may automatically collect certain information about your interaction with our Site, including device information, browser type, IP address, and browsing activity.
How We Use Your Information
- To process orders and payments
- To provide customer support
- To improve our website and services
- For marketing and promotional communications
- For fraud prevention and security
Who We Share Information With
We share information only with service providers that help us run our store, such as our e-commerce platform (BigCommerce), payment processors, shipping carriers, and email marketing tools. We do not sell your personal information. Payment card details are handled by our payment processors and are not stored by Source Aquatics.
Cookies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve services.
Your Rights
- Right to access your personal data
- Right to request correction
- Right to request deletion
- Right to withdraw consent
To make a request, email info@sourceaquatics.com.